Safe Gaming

At 97bd Responsible Gaming — Keep the fun alive, stay in control

Gaming is about entertainment, not just winning. 97bd believes every player should know their limits. On this page, you'll find all the responsible gaming tools, tips, and support you need.

Your safety is our priority · Estimated 6-minute read
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The Six Pillars of Responsible Gaming

The steps we have taken at 97bd to ensure responsible gaming.

Age Verification

97bd strictly prohibits anyone under 18 from using the platform. Identity verification is mandatory at registration.

Spend Limit Setting

You decide how much to spend per day, week, or month. Once the limit is reached, your account will automatically pause.

Session Time Limit Tool

Set a limit on how long you play in one session. When the time is up, the system will send you a notification and prompt you to take a break.

Self-Exclusion Benefits

Want to take a break for a while? Self-exclude for anywhere between 7 days and 6 months. You won't be able to log in to your account during this period.

Loss Limit

Once your losses reach a set amount, betting is no longer possible. This tool protects you from chasing losses in the heat of the moment.

24/7 Support

If you have any concerns about gaming, reach out to our support team at any time. We're always here for you.

1What does responsible gaming actually mean?

Online gaming and Sports Betting are legitimate forms of entertainment. But like any entertainment, there are boundaries — and respecting those boundaries is everyone's responsibility. Responsible Gaming It means enjoying gaming while staying in control of your budget, time, and emotions — where playing is purely for fun, not a way to escape life's pressures.

97bd firmly believes that a happy and healthy player is the true measure of success. That's why we pay equal attention to players' mental and financial well-being, not just their gaming experience. We are committed to creating a safe, transparent, and responsible environment for every user in Bangladesh.

Responsible gaming isn't just a policy statement — it's part of 97bd's culture. This mindset is reflected in every feature, every promotion, and every support interaction.

Straight talk from 97bd: Gaming should be a source of enjoyment, not anxiety. If you feel that gaming is negatively affecting your life, take a break — and talk to us.

297bd's Responsible Gaming Principles

As a trusted online gaming platform in Bangladesh, 97bd upholds the following core principles and encourages every player to do the same.

  • Play for Entertainment: Gaming is a leisure activity, not a source of income. Keeping this perspective goes a long way in avoiding problems.
  • Bet Within Your Means: Only spend money you can afford to lose — money whose loss won't impact your daily life.
  • Take Regular Breaks: Avoid playing for long stretches at a time. You should take at least a 10-15 minute break every hour.
  • Accept Losses as Part of the Game: Losing is a natural part of responsible gaming. Placing more bets to recover losses is the road to trouble.
  • Spend Time with Family and Friends: Don't let gaming take the place of real social connections.
  • Never Play Under the Influence: In this state, judgment is impaired and the risk of harm increases.
97bd's responsible gaming policy is built on a combination of international gaming council guidelines and the local context of Bangladesh.

3Early Warning Signs of Problem Gaming

Gaming addiction doesn't happen overnight — it builds gradually. If you notice the following signs, it means problems are starting and it's time to act now.

Overspending Budget

You are repeatedly spending beyond your set budget or betting with borrowed money.

Losing Track of Time

You've been playing for hours without realising how much time has passed.

Distress After Losing

After a loss, you feel angry, depressed, or restless, and want to keep playing to win it back.

Relationship Strain

You are hiding your gaming activity from family or friends, or lying about it.

Neglecting work and studies

Gaming is causing you to neglect work, studies, or daily responsibilities.

Sleep problems

Playing late into the night is affecting your sleep, leaving you tired throughout the day.

If you notice two or more of the signs above, contact 97bd's support team right away or use the self-exclusion tool.

497bd's Safe Gaming Tools

97bd provides several effective tools to help every user stay in control of their gaming habits. These tools are completely free and available to use at any time.

Deposit Limit

Set a cap on how much you can deposit per day, week, or month. Once a limit is set, it takes effect immediately. To increase the limit, a 24-hour waiting period applies.

Loss Limit

Once you reach a set loss amount, you won't be able to place any more bets. This tool is especially useful for preventing emotionally driven betting after a losing streak.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the system will automatically log you out or send you a warning.

Cooling-Off Period

If you want to take a short break, use the cooling-off period. You can set it anywhere from 24 hours to 6 weeks. Your account will be completely inactive during this time.

Self-Exclusion

Long-term self-exclusion is the most powerful tool available. You can close your account for anywhere between 6 months and 5 years, or permanently. During self-exclusion, no marketing messages will be sent, and any attempt to open a new account will be blocked.

To use these tools, go to the "Responsible Gaming" section in your account settings or contact the support team directly.

5Self-Assessment: Check Your Gaming Habits

Answer the following questions honestly. If most of your answers are "Yes", it may be time to seek help.

1 Do you often end up spending more than your budget?
2 Do you bet more to try to recover your losses after a losing streak?
3 Have you lied to or hidden your gaming activity from people close to you?
4 Do you find it hard to stop even when you want to?
5 Do you find yourself gaming while neglecting work, family, or other responsibilities?
6 Do you feel restless, irritable, or low when you're not gaming?
7 Have you ever placed bets using borrowed or saved money?
8 Is gaming affecting your sleep, eating, or personal care?

Result Analysis: If 3 or more answers are "Yes", contact 97bd support right away or use the self-exclusion tool. You are not alone — reaching out for help is a sign of strength.

6How to set gaming limits

Using the safe gaming tools at 97bd is simple. Just follow the steps below.

1

Log in to your account

Log in to your 97bd account and click the profile icon in the top right corner.

2

Open the "Responsible Gaming" menu

Find the "Responsible Gaming" option in your account settings.

3

Choose Your Preferred Tool

Select whichever tool you need — deposit limit, time limit, loss limit, or self-exclusion.

4

Set Your Limit

Enter the amount or time limit and click the "Confirm" button. The limit will take effect immediately.

5

Save Your Confirmation

Once a limit is set, you will receive a confirmation message. Take a screenshot for your records if needed.

Lowering a limit takes effect immediately, but increasing one requires a 24–72 hour cooling-off period — this is intentional, to protect you.

7Help & Advice

97bd believes that asking for help is not a sign of weakness — it takes courage. If gaming is causing you problems, reach out through the options below.

  • Live Chat: Live chat support is available 24 hours a day on the 97bd website. Don't hesitate to reach out about gaming addiction or any concerns.
  • Email Support: Email us at [email protected]. We respond within 24 hours.
  • Account Self-Tools: Set limits or self-exclude at any time from your account settings.
  • Family Support: If a family member is struggling with a gaming problem, you can reach out to us on their behalf.

As part of responsible gaming, 97bd recommends reviewing your gaming habits regularly. Check and reflect on your gaming history at least once a month.

97bd's support team will listen to your concerns with complete confidentiality. We don't judge — we help.

FAQ

Common Questions About Responsible Gaming

Not at all. Responsible gaming is for every player — whether you play regularly or occasionally. It's a healthy habit that helps you enjoy gaming over the long term. 97bd wants all users to follow these principles.

Yes. When you apply for self-exclusion, any withdrawable balance in your account will be returned to you. 97bd's terms and conditions apply to bonus balances. Contact support for more details.

Not directly, as accounts are personal. However, if a family member contacts our support team, we will send a cautionary message to the account holder and recommend assistance. Self-exclusion can be applied with the account holder's consent.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 72-hour cooling-off period. This rule is in place to prevent impulsive decisions in the heat of the moment.

No. While self-exclusion is active, 97bd will not send any marketing emails, SMS, or push notifications. This is one of the core commitments under 97bd's responsible gaming policy.

Never. 97bd strictly enforces the 18+ age rule. Identity verification is mandatory at registration. Any attempt by a minor to create an account is blocked immediately. Parents and guardians should keep their devices secure.
Start Safe

Play Responsibly, Play Enjoyably

Join 97bd and play with full control using our safe gaming tools. Get a 150% bonus on your first deposit.

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